After you receive your order, please check to make sure everything with the work is OK. If you have any questions or concerns, please contact me ( L.G. Barnes ) at 314-276-0116 ( from 9 A.M. to 4 P.M. Central Standard Time ) or you can e-mail me at sales@lgpotter.com Prices on shipping are for United States deliveries only.If you live outside of the continental United States please ask me for a quote on shipping and I will be glad to look it up for you.
Delivery Time If work is already made, it will ship between 3-5 business days after your order has been received. If work is custom, please allow 4-6 weeks for delivery. Come holiday season, the volume of orders requires more time to make and ship work, so please think closer to 6 weeks. Shipping FedEx is used to ship all work. Insurance is figured into the shipping and handling. Please include a street address and phone number for Fed Ex deliveries. If you want to ship products to different addresses, I ask that you enter each order seperately to avoid confusion. My site can only accept one shipping address per order. Delivery Charges Shipping charges are based on volume, mass and any outside contracted company hired to package larger pieces over 16 inches in height and or diameter. All work is insured. If the purchaser is close by in St. Louis and would like to save on shipping and handling charges by picking the work up, that can be arranged. If you purchased one of the pet bowl models, the system is automatically set up to charge for shipping. Again, if you are in the St. Louis area and would like to save on shipping and handling charges by picking the work up, that can be arranged. When the work is picked up, I can reimburse you at that time. Please let me know if you would like to take advantage of this here. The finished work will be in the University City Loop area. I will give you an address if you e-mail me about this option. Missouri Sales Tax By law, a 4.225% sales tax is required on goods delivered to Missouri. Packaging All works packaged by myself will employ reused cardboard boxes. I do this to reduce my carbon footprint and it also saves money for you and me.